Refund Policy

30-Day Free Return and Refund:

We are pleased to offer a 30-day free return and refund policy, applicable to cases where the product is damaged. If the product remains undamaged, but the outer packaging shows signs of damage, please note that free return and refund services are not provided. To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging.

Return Process:

If your return meets the eligibility criteria, we will gladly assist you with the process. Please contact us at to initiate the return. We will provide you with a return shipping label and detailed instructions on where and how to send your package. For successful processing, kindly ensure that you request a return before sending back the item. Items sent back without prior authorization will not be accepted.

Return Address:

Please send your returns to the following address: 8190 Byron Rd, Whittier, CA, 90606.

Refund Approval and Processing:

Upon receiving and inspecting your return, we will notify you of the approval status for the refund. If your return is approved, we will initiate the refund process to your original payment method within 10 business days. Please note that the timeframe for your bank or credit card company to process and post the refund may vary.

Customer Support:

If you have any questions or concerns regarding our refund policy or the return process, feel free to reach out to our dedicated customer support team at We are committed to providing you with a smooth and satisfactory shopping experience at FastSub Supply.