Shipping Policy

I. Free Shipping

• Free shipping for all continental US orders
• No delivery to Alaska, Hawaii, etc.
• Shipped from CA/GA warehouses; 5 business days delivery

II. Timelines & Tracking

• Processed in 1 business day (excl. weekends; same-day if ordered before 7 AM local time)
• Region-based warehouse allocation for faster delivery
• Tracking via email or website (enter 4-5 digit order number + email)

III. Returns, Refunds & Quality

• 30-day returns: unused with original tags/packaging
• Contact via bottom-right live chat or email for defective/damaged/wrong items
• Return approval required first; prepaid label provided. Refund in 7-10 business days